What Can I Expect at My First Visit?
At Drake and Wallace Dentistry, our goal is to establish a long-term relationship with you. We enjoy getting to know our patients and providing a comfortable family-like atmosphere here. We hope that you’ll also enjoy coming and will let us get to know you.
At your first phone call, we’ll give you several options for the type of appointment that will be most helpful to you. If you’re in some discomfort, we’ll want to see you right away. If you have any other particular concern, we’ll want to be sure we fully address that. In most cases, we imagine that you’ll be needing just a routine check-up and cleaning, so we’ll schedule a basic examination appointment, and that will go something like this.
We’ll get any background information we need about your dental history on the phone, and when you arrive, we’ll greet you by name. Our dental hygienist will be the first provider you’ll meet. She will discuss any concerns you have as well as any goals you are trying to achieve. If they are needed, we will take a full set of x-rays and the hygienist will do your cleaning. Dr. Drake or Dr. Wallace will then come in to meet you, review your x-rays and examine your teeth. They will recommend any treatments that are needed and explain what is required for them. If you have extensive needs, a separate appointment may be required to go over those.
Drs. Drake and Wallace are known for their careful explanations and their willingness to answer any questions that you have. Prevention is very important to them, so they will discuss any suggestions they may have for you for preventing dental disease—anything they may see as a potential problem for you down the road.
If dental insurance is involved, we help you understand your benefits and how to maximize them. If you don’t have insurance, we’ll explain our in-house dental plan that may interest you.
Whichever dentist you see, you will be treated like family and given the time and attention you deserve. We will answer any questions you have and address any concerns. If additional appointments are needed, our office staff will set these up with you to fit your schedule. If you have questions about insurance or payment options, we also have team members to assist you in this arena.
If you would like to schedule a first visit, we would love to see you as a patient. Please give us a call, or you may fill out a request for an appointment and we will call you.